Shipping policy
Shipping Policy
Last Updated: August 10, 2026
At Anxious Girl Adventures, our products are made to order just for you. This means your order is created after you place it rather than being pulled from a warehouse.
Order Processing & Production
Orders are typically processed and produced within 2–5 business days.
Production time is separate from shipping time. Once your order has been produced, it will be packaged and shipped by our fulfillment partner.
During holidays, sales, or periods of high order volume, production times may take longer than usual.
Shipping Times
For orders shipping within the United States, standard shipping generally takes approximately 3–4 business days after fulfillment.
Please keep in mind that these are estimated shipping times, not guaranteed delivery dates. Actual delivery times may vary based on the shipping destination, carrier, weather, holidays, and other circumstances outside of our control.
Your total estimated delivery time is the combination of:
Production time + Shipping time
International orders may require additional shipping time.
Shipping Costs
Shipping costs are calculated based on the products in your order, shipping destination, and available shipping method.
Your final shipping cost will be displayed at checkout before you complete your purchase.
Shipping charges are separate from the product price unless a free-shipping promotion is specifically offered.
Order Tracking
Once your order has shipped, you will receive tracking information when available.
Please allow some time for the carrier's tracking information to update after your order leaves our fulfillment facility.
Multiple Items & Multiple Shipments
If your order contains multiple products, your items may arrive in separate packages.
This can happen when products are produced at different fulfillment facilities or require separate packaging.
You may receive more than one tracking number for a single order.
Incorrect Shipping Address
Please carefully review your shipping information before completing your order.
If an order is shipped to an incorrect address provided by the customer, additional charges may apply for reshipping.
If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to help, but we cannot guarantee that an address can be changed once an order has entered production.
Lost, Delayed, or Undelivered Packages
Once an order has been handed to the shipping carrier, delivery is handled by the carrier.
If your package is delayed, please check the tracking information first.
If your package has not arrived after the estimated delivery window, please contact us so we can help investigate the shipment.
In some situations, a replacement or other resolution may be available depending on the circumstances and our fulfillment partner's policies.
Damaged Packages or Products
If your product arrives damaged or there is a manufacturing or printing issue, please contact us within 30 days of delivery.
Please include your order number and clear photographs of the issue.
Approved manufacturing or fulfillment issues may qualify for a replacement at no additional cost.
You do not need to return a damaged product unless we specifically instruct you to do so.
International Orders & Customs
International customers may be responsible for customs duties, taxes, handling fees, or other charges imposed by their country.
These charges are outside of our control and are the responsibility of the customer.
Shipping availability may vary by country due to carrier or legal restrictions.
Shipping Estimates
We work hard to get your order to you as quickly as possible, but we cannot guarantee a specific delivery date.
Shipping estimates may change due to circumstances including:
-
Carrier delays
-
Severe weather
-
Holidays
-
High order volume
-
Customs processing
-
Address issues
-
Product availability
-
Other circumstances outside our control
Questions About Your Order?
We're here to help!
Please contact us at:
Email: bianca@anxiousgirladventures.com
Please include your order number whenever contacting us about an existing order.
Thank you for supporting Anxious Girl Adventures and being part of our mission to change the way we talk about mental health.
You are not alone. 💗